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​Face mask supplies

UK face mask suppliers are restricting the amount which can be ordered; this has also been confirmed in New Zealand, Australia and Canada. We've asked Public Health England (regardless or not of the presence of any virus) what do dentists do when there are no such masks available, as carrying out clinical tasks without masks seems to contravene HTM 01-05s.

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Coronavirus update

In the unlikely event a patient presents with flu-like symptoms, you should ask whether they have travelled from specific countries in the last 14 days and if they’re experiencing cough, fever or shortness of breath, or whether they have been in contact with anyone who has.

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Advice (A to Z)

All members can access our extensive range of expert online advice. Have a look at the range of topics covered below or see our handy A to Z list.

One-to-one advice

Every day our expert advisors provide Extra and Expert members throughout the UK with unlimited, one-to-one advice via phone and email. Call 020 7935 0875 or email

Templates, checklists 

and audits


Expert members also have access to our full range of practice templates, checklists and audits.

Advice by topic


Working in general practice, contract checking, careers opportunities, seminars

Employing staff

Contracts, pay, maternity, sickness, disciplinaries, grievances

Employment relations

Flexible working, contract terms and conditions, organisational change, redundancy

GDPR/Data protection

Advice on GDPR, protecting information

Health and safety

Autoclaves, waste, infection control, radiation, risk assessment

Legal obligations

Complaints, FOIA, confidentiality, data protection, disabled access

National standards

CQC, HIW, RQIA, CPI (Scotland)

NHS and commissioning

NHS dentistry - England, Northern Ireland, Scotland and Wales and

Patient care

Consent, sedation, treatment plans, prescribing, referrals, recalls, collecting fees


NHS pensions, universities, armed forces, staff auto-enrolment


Practice ownership

Business continuity, business plans, buying, selling, renting, leases, planning permission, practice finances


Advice, child protection, online training, seminars


We may record telephone conversations that are advisory in nature to offer you additional security, resolve complaints and improve our service standards. Conversations may also be monitored for staff training purposes. You will be alerted to this when you call.