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Coronavirus: the financial impact

This is a challenging time for dentists. Here we have collated advice on the financial impact of the COVID-19 outbreak and the mitigation measures being introduced. Each section covers the UK as a whole, then offers nation-specific information where it has been issued.

Page last updated: 18:19 03 April 2020.

On this page you will find:

 

1. Useful links for GDPs

2. Business support measures promised by Government

3. Business interruption cover

4. NHS dental services provision

5. NHS provisions for sick pay

6. Associates in NHS practice

7. Salaried services (HDS, CDS etc)

8. Private practice

9. Private capitation schemes

10. Paying staff during practice closure

 

NHS advice on COVID-19

 

NHS advice on self-isolating

 

UK Government response

 

Stay at home guidance for households with possible coronavirus (COVID-19) infection

 

Public Health England Guidance to health professionals

 

Interim advice for primary care professionals dealing with patients with suspected COVID-19

 

Guidance on infection prevention and control for COVID-19

 

Guidance and support for employers and businesses

 

2. Business support measures promised by Government

Chancellor Rishi Sunak has pledged additional support for business, on top of measures set out in the budget. These include:

  • Coronavirus job retention scheme covering 80% of workers' salaries
  • Government-backed loans of £330 billion which have been made open to all businesses
  • Business interruption loans, with no interest for 6 months, will be available
  • £10,000 extra cash grant for the smallest businesses
  • Limited measures to support the self-employed.

We’re pushing for confirmation that this will be applicable to dentists and dental practices. We will update you when there is more information available.

 

Coronavirus Job Retention Scheme – furloughed workers

The Government is prepared to pay up to 80% of the wage costs of workers who are not needed at this time, up to a maximum of £2,500.
 
You may, with their agreement, designate employees as furloughed workers. This includes employees who are currently self-isolating. You can then submit information to HMRC about the employees that have been furloughed and their earnings through a new online portal that HMRC will set out.

 

Employers will not have to top up the remaining 20% of the furloughed workers’ pay. A draft letter to give to employees is accessible for members. Note that template says you will pay 80% of their pay. You may choose to pay more if you wish. If you do, insert the appropriate percentage in the letter.

 

The government provided details of the furloughed workers scheme on Thursday 26 March 2020.

 

We still don’t know how the question of furloughed workers will tie into help from the NHS. We are trying to find out and working closely with the NHS to get urgent answers for members.

 

The key points of the furloughed workers scheme are:

  • You can claim up to 80% of furloughed workers usual monthly wage costs
  • The maximum that can be claimed is
    o   £2,500 a month, plus
    o   Employer NI contributions and
    o   Minimum automatic enrolment employer pension contributions.
  • Scheme can be used at any time during period from 1 March 2020 to the end of May 2020. The scheme may be extended if necessary
  • The scheme is not expected to be used by employers who are receiving other public funding, including NHS dental practices. We are urgently trying to work out a way of ensuring that mixed practices can get some money from the furloughed workers scheme to cover private work, as well as money from the NHS
  • You can claim for any employees who were on your PAYE payroll on 28 February 2020, whether full-time, part-time, or employees on a flexible contract
  • You can claim for employees you made redundant after 28 February 2020, as long as you rehire them.
  • Whilst being furloughed, employees cannot do any work for you
  • Wages of furloughed workers are subject to usual income tax and other deductions
  • Employees who work reduced hours during this time are not eligible for this scheme. They will have to be paid in the normal way
  • Normal equality laws apply to who you furlough and who you don’t
  • Employees placed on unpaid leave after 28 February 2020 can be furloughed
  • Employees on sick leave or self-isolating should get SSP, but can be furloughed after
  • Employees must be furloughed for at least three weeks. You can therefore rotate who is furloughed as long as those who are furloughed are furloughed for at least three weeks.

Statutory sick pay

We are still waiting on this legislation. However, the government has said that Statutory Sick Pay (SSP) is payable from the first day of sickness. You do not have to wait three days before starting to pay SSP.

The government has already changed some of the SSP legislation so that SSP is payable to people isolating themselves in accordance with national health guidance. SSP is payable for those who are self-isolating in accordance with government guidance.

 

Help for self-employed workers – UK dentists

The BDA is very disappointed that self-employed people who earn more than £50,000 will not be eligible for help under the Government's scheme announced Thursday. We have written to the Rt Hon Rishi Sunak and will continue to campaign to help UK associate dentists.

 

Help for self-employed workers – dental hygienists and therapists

Self-employed hygienists and therapists are likely to qualify for help under the Government’s self-employment income support scheme. It will be up to self-employed hygienists and therapists to claim the money themselves. Practices should be sensitive to their needs and help where possible. Practices will need them when they reopen for normal business.

 

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3. Business interruption cover

Business interruption insurance covers a business for loss of income during periods when they cannot carry out business as usual due to an unexpected event. It aims to replace certain losses sustained by the business during the period of the disruption.

 

The Association of British Insurers have warned that only a small number of companies in the UK will have cover which allows them to claim on their insurance for the impact of the Coronavirus pandemic.

 

We understand that insurance companies will not cover additional risks, which were not factored into the pricing of the policy. And we acknowledge that these are unprecedented circumstances. However, we are very concerned that many of our members will not be covered for closures due to COVID-19.

 

We encourage you to speak to your insurer or broker, and we will continue to lobby insurers and government, on behalf of the dentists all over the country.


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4. NHS dental services provision

General Dental Practitioners

England:
NHS England wrote to practices on 25 March 2020 confirming that 2019-2020 reconciliation is to be based on figures from April 2019 to February 2020. Figures for March 2019 will be used instead of March 2020. For practices that have underperformed, there will be clawback in the normal way.

 

For 2020-2021, NHS England will revise contracts so that:

  • NHS contract payments to practices are maintained
  • Contract delivery is maintained
  • All practice staff required to be available in other NHS areas
  • Practices must pay staff at same level

Furloughed workers scheme and NHS contractual payments in England and Wales

 

There have been two different state schemes to help dental practices with an NHS contract.

 

1. The government furloughed workers scheme. This allows employers to lay staff off, pay them 80% of their pay, and claim that 80% from the government.

 

2. The NHS will, subject to certain conditions, continue to pay dental practices in England and Wales their NHS contract value.
 

One of the conditions of the NHS payment is that practices benefiting from this continued NHS funding will not be eligible to seek any wider government assistance to small businesses which could be duplicative. This caused a lot of concern for NHS practices, especially those whose NHS contract value is a relatively small proportion of their income.

 

On Thursday 2 April 2020, NHS England clarified this by stating that the caveat about not applying for wider government assistance applies only to NHS dental income. So mixed practices can claim for furloughed workers in respect of private income and still receive their NHS income.

 

NHS England has said that it will be asking of evidence of the portion of NHS/private income used in any applications for additional support.

 

What should mixed practices do

 

1. Determine what percentage of the practice income is NHS, and what percentage is private.

 

2. Practices can then claim pay for furloughed workers to the level of the proportion of private income, and will have NHS income for the remainder.

 

3. Consider what to do with each member of staff. Staff can either be furloughed workers or eligible for redeployment. A member of staff cannot be part furloughed workers and part eligible for redeployment.
 
This will present difficulties with staff. The NHS money is conditional on staff being available to help in other areas. Which staff should be furloughed? Which staff should be on NHS money and subject to redeployment?

 

At present, there are no set rules. We therefore suggest practices and staff follow the following principles:

 

1. All employed practice staff should receive at least 80% of their pay (up to a maximum of £2,500). This is a government aim and is a condition of the continued NHS payments.

 

2. Over the course of this crisis, the proportion of money claims for furloughed workers as against total staffing levels should be in the same proportion as private income as against total income.

 

For example, say a practice income is £1m a year. Say £400,000 of that income is from private patients and £600,000 is from the NHS. The private income is therefore 40% of the practice income. Say the annual wage bill is £300,000. Say this crisis lasts 3 months (25% of the year).

 

During that three-month period, the wage bill is 25% of £300,000 = £75,000. The practice can claim 40% in respect of the £75,000 (£30,000) wages from the furloughed workers scheme. As employers can only claim 80% of the wages, the amount the employer can claim, and should pay staff, is 80% of £30,000 = £24,000. The remaining £45,000 should come from the continuing NHS contract payments.

 

Keep good records of what you claim.

 

3. The question of who goes on furloughed leave and who is on full pay and subject to redeployment should be subject to agreement between the practice and staff. Remember that redeployment is likely to be voluntary in any event. Practice managers and owners should meet with staff online to discuss options.

 

4. If employed staff are going to be at home regardless of whether they are furloughed or subject to redeployment, there is an argument that both should receive the same percentage of their pay (as none are working). That percentage will naturally fall between 80% and 100%.

 

5. You are able to rotate staff so that some are furloughed for three weeks and then put on possible redeployment leave for a period of time before being furloughed again.

 

6. Some staff will have good reason to be furloughed workers. But the BDA asks everyone to remember that there is a global pandemic and this skills and knowledge that dental staff have may be very helpful. All staff should therefore consider carefully whether they are in a position to contribute in some way to the national effort. There are a variety of roles, clinical support, that dental practice staff can undertake.
 
Self-employed staff (such as hygienists and therapists) should use the government help for self-employed people.

 

Wales

The Welsh Government has provided guidance on practice continuity for all dental practices and details are currently under discussion for the Annual Contract Value from April onwards. We have asked for further details and expect a response soon. 

We have been assured that the last two weeks in March are covered by a 4% waiver of practice UDA target. This means if you have completed the requisite UDAs up to mid-March you will not be subject to clawback.

 

The intention of the Welsh Government instruction is that the change/flexibility offered is for up to 4% being available if needed. So up to 4% (of UDA activity) can be credited where this flexibility is needed toward meeting the 100% target.

 

The same flexibility is applied whether the practice has performed at 85% or 95% of contracted activity - they get 4% added. If the 4% does not bring the practice to 95% then recovery of the under achieved amount is an option for the Health Board to consider.

 

The Welsh Government will continue to make contract payments to practices for April to June 2020. It is very likely that, in return practices and practice staff will need to be available to carry out other duties for the NHS. Health Boards are coordinating lists of GDPs who are available for redeployment to emergency dental care centers with full PPE. 

 

Northern Ireland

The Department of Health in Northern Ireland has written to all GDPs, stating that: "...individual practices will have the option of applying for support payments to stabilise their Item of Service (IOS) income in respect of this month (March), and through to the end of the outbreak. This would involve additional support payments being made each month to cover the shortfall in IOS income in 2020 compared with the same month in 2019.

 

The support payments would be made as soon as possible after the end of each month and will be abated by 20% to reflect the variable costs that will not have been incurred, as well as the impact of other government support. It is a condition of financial support, that where a practice closes, dentists and other staff should assist the wider NHS, when asked by the Health & Social Care Board."

 

The letter also states it is expected that dental practices in NI will be eligible for support from UK-wide measures announced by the Chancellor, as well as additional support provided for local business by the NI Executive.

 

We have have put questions received from practitioners on how these range of supports will work to the HSBC.This includes requests for clarification on support available for mixed practices. We await further detail and will update you when we know more.

 

We continue to seek clarification from Department of the Economy regarding those wider business support measures available to businesses in Northern Ireland.

 

Scotland

The Scottish Government wrote to dental providers on 17 March 2020. The Scottish Government has advised dentists that providing routine dentistry is now no longer sustainable. It has said that dentists will receive 90% of their average monthly item of service income (net of patient charges for fee paying patients) and they will protect NHS commitment status. In return, dentists and other staff are asked to assist the wider NHS.

 

We wrote asking for clarification and further clarification was provided on 19 March 2020. The 90% of average monthly item of service fees excludes patient fees; which often make up most of the item of service fees. The Scottish Government’s aim is for Scottish practices to receive about 75% of their NHS earnings.

Patients who have symptoms of COVID-19 will be seen in dedicated treatment centres. Dentists are expected to continue to treat patients with no symptoms of COVID-19, but should not undertake aerosol generate procedures. Clinical advice can be found on Health Protection Scotland’s COVID-19 webpage.

 

Practices will be required to provide a Business Continuity Plan (from a templated provided by the NHS) and submit it by 31 March 2020. There after practices are required to submit weekly activity records.

 

Following the CDO's letter issued on 23 March and the further restrictions announced by the Prime Minister later that day, each NHS Board in Scotland is planning to provide emergency-only clinics in its local area. These plans will reflect the circumstances in each area, and will be issued by individual Boards rather than centrally by the Scottish Government.

 

We are continuing to press the Scottish Government for additional funding mitigation measures for dental practices. The CDO is working to source additional NHS funding to address concerns on practice sustainability.
 


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5. NHS provisions for sick pay

There are provisions for long-term sick pay in all four nations. In all four schemes, there is no pay for four weeks, then NHS dentists are paid an amount based on their normal pay for the next 22 weeks.

 

The pay is due if a dentist cannot work due to sickness. At this stage, we have asked the relevant authorities to see how they are going to interpret this provision.


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6. Associates in NHS practice

COVID-19 is a global issue. We ask all our members to behave responsibly. Associates should work with practice owners to agree cover for emergency work and other dental work that can be carried out. There will, of course, be members of the dental team who are particularly susceptible to the dangers of COVID-19. In these unprecedented circumstances, we ask all associates and practice owners to work together constructively.

 

England

The NHS has said that it will continue to pay NHS contract payments to practices. 

 

Neither England nor Wales will be paying 100% of the contract payments. In England, there will be an agreed and fair reduction for any variable costs associated with service delivery (e.g. in recognition of reduced consumable costs). In Wales, the government will pay 80% of the NHS contract value. 

 

There are a number of conditions that apply to the continued NHS contract payments. Those conditions include:

 

  • All staff, including associates, continue to be paid at previous levels
  • Practices don't seek other assistance which would be duplicative
  • All available staff may be required to be redeployed.

What should practices pay associates?

 

The starting point is that practices should continue to pay associates the NHS contract payments they would have received had COVID-19 not happened.

 

There are few hard and fast rules. We ask practice owners and associates to follow the following principles in working out pay for associates:

 

  • Payments to associates for March 2020: To calculate end of year figures for the contract year 2019-2020, NHS England is going to use activity figures from March 2019 instead of figures from March 2020. It therefore makes sense for practices, where possible, to pay performers for March 2020 based on their March 2019 activity. That won’t always be possible or pragmatic. Where March 2019 figures are unavailable or unrepresentative, practices should pay associates based on their average UDA performance over the last few months.
  • Those who have been performing NHS dental services should continue to receive the same income had this crisis not happened.
  • Agreements to start or end associateships are, generally, likely enforceable and should be kept. In most cases, if a practice has agreed that an associate can start an associateship, the associates should start and should receive the NHS contract payments.
  • NHS Maternity pay, Parental leave pay, Adoption leave pay and Sick Pay should be payable in the normal way.
  • There is nothing to stop parties agreeing something different.
  • Parties should act fairly, professionally, with patience and understanding. It is a difficult time for everyone.

Can practices share NHS income so that private dentists also get some money?

 

The rules of the scheme are that the money should go to NHS dental performers in the normal way. That said, practices and associates could agree together that the NHS contract payments should be shared amongst all associates, including those whose work is predominantly private. It would have to be a matter of agreement with all parties. 

 

What if NHS dental performers do not want to be redeployed?

 

Depending on your area, practices are likely to have to put the names of all dental staff, including associates, on a spreadsheet to be sent to the local area team or health board. 

 

Staff and associates can say that they are not available or if they are vulnerable or living with vulnerable people. 

 

At present, it appears that redeployment is voluntary. If the number of infected people rises significantly, then it may become less voluntary.

 

Many dentists and dental staff are volunteering. Some are enjoying learning new skills and working in different environments. 

 

Volunteering is not paid separately; it is assumed that those volunteering will still be paid by the practice.

 

Practices should also state what the routine number of hours a week that dentists and other staff work. This could simply be the typical number of hours spent doing NHS work. But there is nothing to stop associates and staff members of mixed practices agreeing to work more hours if they want to help the effort. 

 

What if associates believe they are not being paid the money they should be?

 

The BDA is launching a pay dispute service. Our aim is to help associates and practice owners reach a fair agreement on NHS pay that is based on the NHS conditions for continued contract payments. 

 

Where we are not able to help the parties reach agreement, and if the local area teams or health board is informed that the practice was in breach of the conditions of the continued contract payment, action may be taken. We will do our best to help parties resolve any disputes in a fair and constrictive way. 

 

Northern Ireland
The Department of Health in Northern Ireland has written to all GDPs, stating: “…individual practices will have the option of applying for support payments to stabilise their Item of Service (IOS) income in respect of this month, and through to the end of the outbreak. This would involve additional support payments being made each month to cover the shortfall in IOS income in 2020 compared with the same month in 2019. The support payments would be made as soon as possible after the end of each month and will be abated by 20% to reflect the variable costs that will not have been incurred, as well as the impact of other government support. It is a condition of financial support, that where a practice closes, dentists and other staff should assist the wider NHS, when asked by the Health & Social Care Board.”

 

We continue to seek clarification regarding the availability of wider business support measures to businesses in Northern Ireland.

 

Scotland
The Scottish Government has advised dentists that providing routine dentistry is now no longer sustainable. It has said that dentists will receive 90% of their average monthly item of service income (net of patient charges for fee paying patients) and they will protect NHS commitment status. In return, dentists and other staff are asked to assist the wider NHS.

 

We wrote asking for clarification and further clarification was provided on 19 March 2020. The 90% of average monthly item of service fees excludes patient fees; which often make up most of the item of service fees. The Scottish Government’s aim is for Scottish practices to receive about 75% of their NHS earnings.

Associates’ NHS income is usually paid to the practice. Our view is that practices should pay that money, minus license fee, to the associates in the normal way.

 

It is a condition of this NHS financial support in Scotland, that where a practice closes, dentists and other staff should assist the wider NHS, including the PDS, when asked by the NHS Board.

 

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7. Salaried services

If you are a salaried dentist, working in Hospital Dental Services, Community Dental Services or prison dentistry, for example, your employment status should not be affected by this crisis. You will continue to receive your salary.

 

However, it should be noted that they may be deployed elsewhere within the health service, as the outbreak progresses. For more info on this please see our latest advice on redeployment (see questions 21-25).This may prove quite stressful and members should be aware that they have access to our 24-hour counselling service.

 

If you are a salaried dentist and have an issue, please reach out: 

  • Members employed on national terms and conditions within the salaried/community dental service, in dental schools, in the armed forces or a variety of other employed roles within the NHS, please contact: employmentrelations@bda.org
  • Members working under hospital terms and conditions can contact the BMA for employment relations support: 0300 123 1233 (please quote your BDA membership number).

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8. Private practice

This is an exceedingly challenging time for business in the UK. The COVID-19 outbreak is impacting the incomes of private practices and many will need to apply for financial relief.

 

Business support made available by Government

Chancellor Rishi Sunak has pledged additional support for business, on top of measures set out in the budget. These include:

  • Coronavirus job retention scheme covering 80% of workers' salaries
  • Government-backed loans of £330 billion which have been made open to all businesses
  • Business interruption loans, with no interest for 6 months, will be available
  • £10,000 extra cash grant for the smallest businesses
  • The Government will refund up to two weeks’ SSP per eligible employee
  • Limited measures were also annouced to support the self-employed. 

We’re pushing for confirmation that this will be applicable to dental practices. We will update you when there is more information available.

 

Business rate exemptions for dentists

New measures were introduced in Budget 2020 to give business rate exemptions to retail businesses. Dental practices were not included in this. We believe that in the context of the business disruption caused by the COVID-19 outbreak, it is essential that this exemption be widened to include dental practices. We've made representations to government to that effect and we will update you on any progress made.

 

Associates in private practice

Self-employed dentists face huge uncertainty in the face of COVID-19. The measures announced by the Chancellor on 26 March to support the self-employed during the COVID-19 outbreak will not support the majority of self-employed dentists. 


This is an untenable situation. We're working hard on your behalf, lobbying government to provide sufficient financial support to the self-employed during this time of national crisis. We will update you when more information is available.


Chancellor Rishi Sunak also told the House of Commons:

  • Self-employed are all eligible for the business interruption scheme
  • VAT has been deferred
  • The Universal Credit enhanced rate is available to all self-employed, which includes housing support
  • Self-assessment tax payments have been deferred until January 21.

We are reviewing these policies and how they affect our members and will offer further advice as soon as possible.

 

This is a stressful time and members should be aware that they have access to our 24-hour counselling service. Associates in significant financial hardship may also speak to the BDA Benevolent Fund about their situation and the possibility of financial aid.


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9. Private capitation schemes

Most patients will likely continue to pay into private capitation schemes. Some may stop. Practices will continue to get the capitation money. In many cases, practices will continue to pay associates their share of the capitation money

 

That said, if associates are receiving capitation money in respect of private capitation schemes, the practice should discuss with associates what happens if the associateship ends before the associate can do the relevant routine dental work.

 

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10. Paying practice staff during closure

Practice owners have the following options:
 
a. Agree with employees that they are furloughed workers, as part of government scheme to keep staff employed on 80% pay
b. Lay off employees on guarantee pay
c. Agree with workers that they work reduced hours for proportionately-reduced pay
d. Consider making staff redundant.
 

Furloughed workers

The Government is prepared to pay up to 80% of the wage costs of workers who are not needed at this time, up to a maximum of £2,500.

 

You may, with their agreement, designate employees as furloughed workers. This includes employees who are currently self-isolating. You can then submit information to HMRC about the employees that have been furloughed and their earnings through a new online portal that HMRC will set out.

 

Employers will not have to top up the remaining 20% of the furloughed workers’ pay. A draft letter to give to employees is accessible for members. Note that template says you will pay 80% of their pay. You may choose to pay more if you wish. If you do, insert the appropriate percentage in the letter.

 

The government provided details of the furloughed workers scheme on Thursday 26 March 2020.

 

For the question of how furloughed workers will tie in with help from the NHS, please see Section 4. NHS Dental Services Provision.

 

The key points of the furloughed workers scheme are:

  • You can claim up to 80% of furloughed workers usual monthly wage costs
  • The maximum that can be claimed is
    o   £2,500 a month, plus
    o   Employer NI contributions and
    o   minimum automatic enrolment employer pension contributions
  • Scheme can be used at any time during period from 1 March 2020 to the end of May 2020. The scheme may be extended if necessary
  • The scheme is not expected to be used by employers who are receiving other public funding, including NHS dental practices. We are urgently trying to work out a way of ensuring that mixed practices can get some money from the furloughed workers scheme to cover private work, as well as money from the NHS
  • You can claim for any employees who were on your PAYE payroll on 28 February 2020, whether full-time, part-time, or employees on a flexible contract
  • You can claim for employees you made redundant after 28 February 2020, as long as you rehire them.
  • Whilst being furloughed, employees cannot do any work for you
  • Wages of furloughed workers are subject to usual income tax and other deductions
  • Employees who work reduced hours during this time are not eligible for this scheme. They will have to be paid in the normal way
  • Normal equality laws apply to who you furlough and who you don’t
  • Employees placed on unpaid leave after 28 February 2020 can be furloughed
  • Employees on sick leave or self-isolating should get SSP, but can be furloughed after
  • Employees must be furloughed for at least three weeks. You can therefore rotate who is furloughed as long as those who are furloughed are furloughed for at least three weeks.

 

Guarantee Pay

Employed staff will either be entitled to full pay or only to guarantee payments during any period where there is no work.

 

What are guarantee payments?

Guarantee payments are £29 per day (£30 per day from April, or less, if the employee would normally earn less than £29/30 in the day). Employees are entitled to a maximum of five days of guarantee payments in any three months. Practices do not have to pay anything to staff once they have had their five days of guarantee payments.

 

When are employees only entitled to guarantee payments?

Employed staff will be entitled to only guarantee payments if, either:


a) The practice has a contractual right to lay off staff without pay. There is a clause in the BDA model contract of employment entitling employers to lay off staff with only guarantee pay.


b) Or, in normal times, they are only paid for the work they do; so they do not get paid normally if there is no work.

 

In all other circumstances, where practices have no work for staff, they will have to pay staff in full if the practice closes or if they need fewer staff.

 

How long can practices keep staff on guarantee payments?

If staff are on guarantee payments for more than four consecutive weeks (or more than six weeks in any 13-week period), they can give the practice a notice to claim redundancy pay. The practice may, if it wishes, issue a counter notice to that. A tribunal would then decide whether there is a reasonable prospect of the employee returning, within four weeks of giving the original notice, to full employment for at least 13 weeks. The provisions are not very simple. Our advice team is happy to advise on individual situations.

 

Reduced hours

You may agree reduced hours working. You could suggest or ask your staff to suggest to you a temporary cut in hours and hence a proportional reduction in their pay. There is no obligation for them to agree, but if you are frank and explain the circumstances and the alternatives (lay-off or even possible closure of the business) then they might be agreeable. However, note that the same rules on staff being able to claim for redundancy (see above) apply if you reduce staff hours on short-time working to 50% or less of their normal hours.
 
Any agreement to reduced hours or short-time working should be put in writing – including the new hours, the rate of pay, the date the reduced hours start and the date for reviewing reduced hours or the date that they return to their normal hours – and signed by the employee.

 

Redundancy

The government is keen to avoid redundancies if at all possible. That is why is has introduced pay for furloughed workers. However, practices may be able to make staff redundant. There is a procedure to follow. We provide advice on redundancy. Staff who are made redundant may be entitled to Statutory Redundancy Pay, which can be calculated here.


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