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Mediation and tribunal

What is mediation?
Mediation involves an independent, impartial person helping parties to resolve conflict.

What can it do?

The aim of mediation is to avoid the stressful, costly and time-consuming nature of a court case. Crucially, in cases where there is an on-going relationship, it can prevent the breakdown of that relationship and help the parties work together more effectively. Mediation can help you agree solutions to problems that a judge would not be able to impose. You’ll get options about how you find a way forward with the issue, and forge communication where there often is none.


Where the commercial relationship is beyond repair or has already ended, it allows the parties to agree terms to conclude the relationship so they can both move on quickly and with some certainty.

Parties are generally more satisfied with solutions that they have arrived at themselves during mediation, as opposed to what is imposed by a third party decision-maker.


Is it right for me?

There are rarely winners but workable compromises. It’s about bringing both sides together to help them find a way forward. It helps parties to focus on where they want to go, rather than on the dispute itself.


If you have realistic expectations about what can and cannot be achieved, plus some time to invest in finding solutions, then mediation could work for you. Both parties need to engage in the process and have an open mind, and be prepared to listen.


What does it cost?

All mediation in relation to associateship disputes is free for all membership levels.

Expert members continue to have access to free mediation services for a wider range of disputes with other BDA Expert members and non-dentist members of practice staff.

All mediation provision is subject to the matter being judged suitable for mediation, and subject to the terms of the Association’s policy on the provision of mediation services and signed terms of mediation.


Full details of our policy on providing mediation is available here.


Tribunal representation

We can provide representation and advocacy services to members at employment and industrial tribunals – supporting members facing employee tribunal claims and those issuing claims against a member of staff.

For representation to be provided, the case must have (in our opinion) at least a 50 per cent chance of succeeding. Without a reasonable chance of success and/or if it is in the member’s best interests to settle the claim, we will assist by seeking to negotiate a settlement and drafting a compromise agreement.


Full details of our policy on providing representation is available here.

To find out more about mediation or tribunal representaton please contact BDA Practice Support on 020 7935 0875.


We may record telephone conversations that are advisory in nature to offer you additional security, resolve complaints and improve our service standards. Conversations may also be monitored for staff training purposes. You will be alerted to this when you call.