The essentials of staff management: two day intensive course
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The essentials of staff management: a two day intensive course
Thursday 7 September - Friday 8 September 2017
Please call the Events Team on 020 7563 4590 if you would like to go on a waiting list.
Thursday 8 March to Friday 9 March 2018 | London
Thursday 13 September to Friday 14 September 2018 | London
British Dental Association
64 Wimpole Street
London W1G 8YS
Gain fundamental skills needed to succeed as a manager.
management skills are not necessarily something you think about when
you set out in a career in dentistry. Progression into a senior
position, whether a dentist or DCP, can bring the responsibility of
managing members of staff, which can often be a challenging and time
consuming part of the role, especially when your progression has been
on the merit of your clinical achievement rather than your managerial
This comprehensive two day course will provide new
managers with the fundamental skills needed to succeed and will also
refresh the skills of existing managers, providing updated tools and
techniques to use in this ever changing industry.
- Know how to select and recruit the right people for the job
- Appreciate how to manage yourself as ‘the manager’
- Gain leadership skills and understand different leadership styles to suit you and your team
- Know how to manage staff performance; providing support and giving feedback
- Be able to review staff development through effective appraisals
- Understand the importance of clear, two way communication and how to embed it in your team.
This training course meets the educational criteria set by the GDC for 11 hours of verifiable CPD and is certified by the British Dental Association.
About the speaker
Alison Miles-Jenkins, Chief Executive, Leading Light Learning
is Chief Executive of Leading Light Learning, formerly Training to
Achieve, the training and management development consultancy. She has 30
years' experience in management and business development, marketing
and has been described as an 'inspiration' to the dental profession.
has been working in the dental sector since 1998 with clients including
the GDC, DCS, West Midlands Dental Deanery and numerous dental
practices throughout the UK. With many other clients in diverse business
sectors, Alison has helped more than 45,000 professionals and business
owners become better at managing their staff and running and growing
Alison is also a Fellow of the Chartered
Institute of Personnel and Development and has taught Chartered
Management Institute courses at the highest level. She is also a regular
contributor to professional and clinical magazines and journals, and
was the winner of an Education and Lifelong Learning Award in November
All cancellations must be received in writing either by email to firstname.lastname@example.org,
or by post to The Events team, BDA, 64 Wimpole Street, London W1G 8YS.
This must then be followed by a telephone call to confirm receipt.
Cancellations received 29 days or more prior to the event will be
entitled to a 100% credit voucher or refund. Cancellations received
between 15 days and 28 days (inclusive) prior to the event will receive a
100% credit voucher to attend a future BDA event or a 75% refund. For
late cancellations received between 1 day and 14 days (inclusive) prior
to the event, no credit voucher or refund will be given. Failure to
attend the event on the day will constitute late cancellation and no
credit voucher or refund will be given. Substitutions are welcome at any
Due to unforeseen circumstances, the programme may change
and the BDA reserves the right to cancel the event or alter the venue
For further information on the programme and to book your place on this course please contact: BDA Events, British Dental Association, 64 Wimpole Street, London W1G 8YS Tel: 020 7563 4590, Email: email@example.com