What to expect
The session is designed to provide an overview of the importance of leadership for dentists, along with an introduction to the Toolkit for Practices. Teams that are engaged will input more, get more out, create a better patient experience more often, improve productivity and create a great place to work. By learning and practicing these skills any dentist can empower the team they work with to achieve more than they believe possible.
A CPD certificate (in the name of the purchaser) will be available to download once viewing of this online lecture has been completed. it is a recording of a webinar delivered in September 2024.
Learning objectives
- Understand how to build effective communication with your team, patients and others
- Gain an increased awareness of the importance of leadership skills in building effective teams
- Maintain skills, behaviours and attitudes which engender and strengthen the patient experience.
Development outcome
B