Business and management
Explore the library's collection of business and management books.
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General business and management
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"This book sets out to examine what makes compliance most effective. That often means simplifying the rules. But it also means they must be mapped - and agreed, owned, lived, followed and enforced by the community whose values and interests they represent. That requires organizations to re-imagine what compliance can be..."
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Leadership
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"...your practical guide to all the myths, fads, theories and fantasies of leadership. It will help you sort out myth from reality and fact from fiction. If leadership is a journey, you need a map. This book is the map which will help you structure your journey and accelerate your path to success...."
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Managing people | Teams | Motivation
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"This book is primarily about teams and organisations, but it's important to realize that you don't achieve excellence or high performance merely by association. It starts with the values, behaviours, attitudes and professional standards that you personally bring to the party..."
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Mentoring | Coaching | Training
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"This coaching toolkit contains a selection of forms, models and exercises, and an explanation of how and when to use them. We have also included a chapter on setting up the coaching relationship, which provides valuable resources on managing the coaching relationship and supports your own continuous development."
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Communication skills | Presentations | Speaking
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"...the first, and most important, rule of becoming a consummate presenter: confidence. Or, and this is the really critical bit, the
appearance of confidence. No one need ever know if you are shaking inside, if you are terrified of your audience or mortified at the thought of making a gaffe; as long as you appear to be in control you will always look professional."
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Recruitment | CVs | Interviews (non-medical)
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"This book is about...the structured competency-based interview...and they are probably the toughest interviews you will come across. With the right knowledge, preparation and work experience, though, you can actually turn the situation around and make it the most straightforward interview you have."
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Financial management | Accounting | Budgeting
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"...Be assured this is disruptive and controversial. This is about as exciting as banking gets. Everything from this point on is changing. What you used to consider as banking historically is about to get, not just a makeover, but a complete reboot."
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Marketing | Advertising
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"Marketing is not a task.
Marketing is not a department.
Marketing is not a job.
Marketing happens every time you engage (or not) with your past, present, and potential customers. UnMarketing also takes it one step further - it is any time anyone talks about your company."
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IT | Internet | Social media
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"There are lots of social media books on the market but I have never been able to find one that combines both a strategic and practical approach. This book seeks to do that using my simple ABC approach to social strategy…To succeed there are just three things you need to get right: A – you audience; B – your brand presence; and C – your campaigns."
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Customer service | Customer relations
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"The purpose of this book is to provide you with a strategic framework to elevate your organization to the upper echelon of customer experience and drive profitability at all levels of your business. Here you'll find real examples of global enterprise success...as well as essays by and interviews with industry leaders."
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Personal development | Self-help | Wellbeing
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"All of these examples and stories, experiments and conceptual explorations, articulate the same, underlying pattern. They evoke the power of diversity - along with the dangers of neglecting it. The success of organisations, as well as societies, depends on harnessing our differences in pursuit of our vital interests. When we do this well...the pay-offs can be vast."
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