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Completing the Accredited Representatives training course: What we learned in June

The second and final module of the updated Trade Union Induction Course was very productive, building on the personal connections and knowledge from our first module.

Kirsty Reynolds
Kirsty Reynolds Dental Officer

We discussed the issues that unite accredited representatives (ARs) across the British Isles. As we already knew each other for this session, we were able to work together comfortably and effectively, sharing a wider understanding of the workforce challenges that affect us all.

A look back at the first session

In the introductory session we studied a range of organisational strategies that lead to positive change and learned about trade union legislation. We also explored the structure of where members sit in an organisation and how to encourage colleagues to become members.

We started the second module looking back at our achievements in supporting our members and colleagues in our workplaces. It was clear how much our confidence as representatives has grown and the positive impact we have made in such a short time.

It was clear how much our confidence as representatives has grown and the positive impact we have made in such a short time.

What we learned in June

This month the main focus was on how, through our trade union activity, we can support our colleagues as they face various challenges. We explored the contractual framework that dentists operate within, and learned how ARs can support members through events like illnesses, capability questions, and disciplinary procedures.

It is especially important to be there for members in personal situations such as sickness absence meetings, grievance meetings, and particularly disciplinary investigations. The aim is that our systematic approach to casework and excellent communication skills mean our members feel supported during tough times.

Fairness for all

We became better acquainted with the Equality Act and its importance, not just for patient care but also for staff working conditions. During the session we learned that during any consultation for workplace changes, it is crucial to carry out equality impact assessments to ensure no one is discriminated against, either directly or indirectly. Indirect discrimination is particularly interesting because some policies on the face of it may appear to be fair when in fact, they favour particular groups.

It is significant that community dentists often make reasonable adjustments for other people but not for themselves, meaning there is a real need for greater self-advocacy, supported by their ARs.

Community dentists often make reasonable adjustments for other people but not for themselves, meaning there is a real need for greater self-advocacy, supported by their ARs.

Considering the entire course

The Employment Relations Officers did a fantastic job guiding us through this comprehensive overview of being ARs, and we look forward to their continued support. Connecting with others facing similar challenges across Britain has been invaluable, and we are all eager to apply our training to improve working conditions for our members.


For extra and expert members

Our employment relations support

Our Employment relations team offers advice for salaried members in the CDS/PDS, academia, armed forces, and other employed settings through our network of workplace accredited representatives. Whether you're facing challenges in contractual negotiations, workplace disputes, or simply seeking advice on employment-related issues, our team is dedicated to supporting you throughout your career. We aim to equip you with the knowledge needed to make informed decisions.